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vol 48, no 2, summer 2018

EDITORIAL



THE LUMPEN INTELLIGENTSIA'S ROAD TO THE NEW NORMAL

Gilles Paquet

The deliquescence of debates in Canada may be ascribed to the lumpen intelligentsia and its progressivism. First, political correctness put words out of bounds, and then self-righteousness put issues out of bounds. The result has been a silent surrender of the forum to effluvia of totalitarianism.









FEATURED



PHOENIX AND CRA: TWO CATASTROPHIC GOVERNANCE FAILURES

Ruth Hubbard and Gilles Paquet

Phoenix and the Canada Revenue Agency have been under scrutiny recently as examples of governance failures. To what extent has this been the result of contextual forces or of inherent lack of competencies of the Canadian federal public service? Sources of these catastrophes are examined and potential cures are probed.










RECIPE FOR CHANGE MANAGEMENT SUCCESS IN 700 WORDS

Paul Royce

The staggering failure rate of change management initiatives is 70 percent. Seven key factors will greatly increase the odds of success.









LETTER



LETTER FROM THE EDITOR

Gilles Paquet







ALSO IN THIS ISSUE



CONJECTURES ABOUT THE BUREAU OF THE OMBUDSMAN OF GATINEAU AFFAIR: GREY CORRUPTION IN THE PRINCIPALITY?

Gilles Paquet

The City of Gatineau recently put an end to a ten-year experiment with an ombudsman's office staffed with volunteer citizens. The process used was controversial and criticized. This paper examines the means used in this process and comes to the conclusion that they might be questionable if they were assessed in the light of our mores. It is concluded that the means used may not be condemnable through the lens of the law, but that they might be through the lens of our mores.









WICKED POLICY PROBLEMS AND COLLABORATIVE GOVERNANCE

Claude M. Rocan

Wicked policy problems have become omnipresent in our modern socio-economies, and collaborative governance has come to be regarded as a sine qua non to deal with them. A recent book has collected original case studies from different regions in Canada, illustrating ways to overcome these types of challenges.










Invenire is an “idea factory”, specializing in books on collaborative governance and stewardship. Invenire and its authors offer creative and practical responses to the challenges and opportunities faced by today’s complex organizations.

For books related to the discussions in this issue of Optimum, CLICK HERE.










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